Privacy Policy for Availabell

Last updated: July 25, 2025

1. Introduction

At Availabell, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Availabell mobile application. If you do not agree with the terms of this privacy policy, please do not access the application.

2. Data Controller

Aralel GmbH
143 Oppenhoffallee
52066 Aachen, Germany
Email: privacy@aralel.com

3. Information We Collect

3.1 Personal Data

We collect information that you provide directly to us:

• Account information such as your email address and display name
• Availability status information
• Device status information such as online and offline state

3.2 Automatically Collected Data

• Device information such as device type and operating system version
• App usage statistics
• Network status
• Error logs

4. Legal Basis for Processing

We process your personal data under the following legal bases:

• Performance of Contract: processing necessary for the performance of our contract with you
• Legitimate Interests: processing necessary for our legitimate interests, provided these interests do not override your fundamental rights
• Consent: processing based on your specific consent
• Legal Obligation: processing necessary to comply with our legal obligations

5. How We Use Your Information

We use the collected information for:

• Providing and maintaining the Availabell service
• Managing your account and preferences
• Sending technical notices and updates
• Improving and optimizing the application
• Detecting and preventing fraud or misuse

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including legal, accounting, and reporting requirements. When you delete your account, your data will be permanently deleted within 30 days.

7. Your Rights Under GDPR

Under the General Data Protection Regulation, you have the following rights:

• Right to access your personal data
• Right to rectification of inaccurate personal data
• Right to erasure
• Right to restriction of processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Regular security updates

9. International Data Transfers

Your data is stored and processed in the European Union. If we need to transfer personal data outside the EU or EEA, we ensure appropriate safeguards are in place in accordance with GDPR requirements.

10. Third-Party Services

We use the following third-party services:

• Google Firebase for analytics and crash reporting
• Amazon Web Services for infrastructure

These services may collect and process certain data. We encourage you to review their privacy policies.

11. Children's Privacy

Our service does not address anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the last-updated date.

13. Contact Us